Director of Community Engagement

Reports to:  Vice President of Philanthropy and Communications

Status:  Exempt, 40 hours, schedule varies but Saturdays are required and will include some evenings and occasional Sundays.

Salary range: $38,000-$41,000, depending on experience


This position will develop, oversee and support the community engagement and education activities of the Tulsa SPCA.  In that role this person will serve as a liaison to school districts, program clients, volunteers and the community in general.  Activities will include, coordination of onsite and offsite programming (including tours), event scheduling and any future program development.  In addition, this position will promote a positive work environment that supports constructive working relationships between departments/staff.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

Organizational Results expected include:

  • Providing strategic direction by developing a comprehensive plan to expand volunteer job opportunities, training, numbers, involvement and tracking at the Tulsa SPCA.
  • Developing and/or documenting a curriculum to use for education and outreach events.
  • Managing the structure, content, staffing and growth of a humane education program.
  • Seek out and increase the number of speaking and/or public outreach opportunities.
  • Supervise the Cruelty Investigator and the Shelter Assistant, including establishing program goals, expectations and guidelines.


Volunteer and Community Education:

  • Rebuild and grow the Volunteer Program (Year One)
    • Evaluate current policies and procedures, revise and implement changes where necessary.
    • In addition to responding to requests for our participation, actively seek out appropriate opportunities for Community Outreach events, including Adoption events and Pets Are Love (PAL) events.
    • Supervise Community Outreach events as staff person in charge and on location.
    • Become proficient in Volunteer Software Program – currently Volgistics.
  • For the following groups: coordinate onsite and offsite programming, serve as staff person in charge and on location, ensure activities are scheduled properly and all parties are notified in a timely manner, act as a liaison.
    • Tours
    • “Regular” volunteers
    • Corporate Groups
    • Community and/or college groups
    • Youth groups
    • Community Service
    • Keep calendar, data, contact information and volunteer hours current
    • Handle requests for programming and schedule or decline accordingly
    • Coordinate all volunteer scheduling
    • Humane Education and volunteers
    • PAL program
  • Supervise the Cruelty Investigator, Shelter Assistant and *Volunteer Manager (future position)* and act as a liaison between all staff with regard to Volunteer and Community Outreach Programs and their involvement with other Tulsa SPCA departments.
    • Conduct meetings as necessary with relevant staff to address issues, needs or concerns.
    • Evaluate direct reports (paid and unpaid).
    • Promote positive, collaborative relationships between all constituents (staff, board, volunteers, other agencies and the public).
  • Develop and implement new programs.
    • Coordinate with other departments on completion and placement when necessary.
    • Ensure program design and implementation addresses program (and organizational) goals, objectives and outcome measurement.
    • Evaluate and report on program performance.
  • Stay current on trends in Volunteer Management, Humane Education, and Cruelty Investigations, including technology, best practices and innovations in the Animal Welfare field.
  • Oversee the preparation of materials for all program areas, but particularly volunteer training, programming and tours.
    • Develop and lead volunteers and management staff in this area – including developing volunteer job descriptions, documents, orientation materials, evaluations, presentations and all other related items.
      • Make sure all legal and insurance requirements are met.
    • Work with other staff to address concerns/needs they have in these areas.
    • Ensure adequate supply of materials and supplies.
  • Oversee the tour program.
    • Training, scheduling and execution.
    • Development of tours
    • Training for other staff and volunteers
    • Execution and scheduling of tours for the public
  • Assist in event needs, such as volunteer scheduling and check in. Required to work some events.
    • Fulfill need during events: check in, leadership/direction, and problem solving
  • Develop and submit budget request for these program areas.
  • Track data for this program areas.
  • Teach/present programs as needed.
  • Other duties as assigned.


  • Demonstrate initiative, common sense application and problem solving skills.
  • Ability to make critical decisions supported by analysis and critical data-based decision making in a timely fashion.
  • Ability to develop “SMART” goals.
  • Strong attention to detail and good balance between task orientation and employee/people orientation.
  • Ability to work under pressure and in emotional situations.
  • Good with presentations and public relations.
  • Highly collaborative style.
  • Experience developing and implementing communication strategies.
  • Excellent writing/editing and verbal skills. Ability to speak publicly and effectively deliver key messages is a must.
  • Ability to multi-task.
  • Relationship builder with flexibility and finesse.
  • High energy with maturity and leadership qualities. Able to be a unifying force.
  • Sincere commitment to work collaboratively with all constituent groups, including staff, board, volunteers, donors, etc.
  • Self-starter, motivated, able to create and implement new initiatives as well as improve current processes without constant supervision.


  • Physical Environment
    • Work primarily in office setting.
    • Travel to area events/locations in year-round weather conditions.
    • Use of computer, keyboard, telephone, copy machines, and fax machines.
    • May be exposed to fumes or airborne materials.
    • Noise level is moderate to high.
    • May be working with and exposed to a variety of animals and animal waste.
    • Possibility of being bitten or scratched by animals.
  • Education/Experience
    • 4 year college degree required.
    • Excellent computer skills; which include a knowledge of Microsoft Office (particularly Excel) required.
      • Prefer knowledge of Adobe (including InDesign, Photoshop, etc.) and Volgistics and PetPoint would be an advantage.
      • Experience working with databases is strongly preferred.
    • Excellent communication skills, both written and verbal required.
    • Experience managing staff required.
    • Knowledge of website and social media design and maintenance.
    • Two years working in an office setting, preferably with past scheduling experience.
    • Good customer service skills.
    • Attention to detail and ability to track data.
    • Strong time management skills required.
    • Must be able to be highly productive without constant supervision.
    • Knowledge of dog and cat behavior would be an advantage.
    • Ability to work well in a team environment.


Please send a cover letter and resume to to apply.